INTAKE AND REFERRAL PROCESS

Intake and Referral Process

WE ARE COMMITTED TO MAKE THE INTAKE AND REFERRAL AS EASY AS POSSIBLE….
OUR GOAL IS ONE PHONE CALL! 
We Need …
  • The client's name, address, Social Security number, and date of birth
  • The subscriber’s company group number, ID number/and the subscriber’s Social Security number
  •  To speak with the client directly whenever possible
We Will…
  • Provide transportation to treatment
  • Advise you of the admission
If you are a DETOX or other Treatment Provider…
  • We need a psychosocial assessment emailed or faxed to us
  • If the client is coming from a hospital we will also ask for a current PPD or chest X-ray
  • We need a list of the medications the client is currently taking
IF YOU ARE AN OASAS LICENSED OUTPATIENT PROGRAM, EAP AND UNION, CALL US AND WE WILL ADMIT YOUR CLIENT DIRECTLY WITHOUT A PRE-CERT
Because we try to first access the client’s insurance to cover the cost of treatment, we follow protocol to obtain pre-certifications prior to admissions. In certain cases that might mean going to a nearby Seafield outpatient facility for an assessment and pre-cert or meeting with a mobile assessment counselor.

If there are any special considerations you want us to follow such as placement in a Sober Living Residence, or a special aftercare referral, please be sure to communicate this to the intake representative.

FOR THE CLIENT

Please bring the following with you to Seafield Center:
  • Medical insurance card and claim forms.
  • Prescription card and 30 day supply of medications that are taken on a regular basis.
  • Picture ID.
  • A week’s worth of appropriate clothing.
  • Money for miscellaneous expenses ($20/$30) for laundry, vending machines, telephone calls, & detergent. No money will be provided for these items.
Need to know…

You probably have even more questions after this….please don’t hesitate to call us and we will do our very best to answer them. Some additional things you might want to know are:
  • Clients under the age of 18 must be transported to and from Seafield by their parents or legal guardian and must bring their immunization record.
  • Electronic devices such as laptops, radios, TV, cell phones, CD players, cameras, and pagers, are not allowed. Mail can be sent so bring stationery and stamps. Pay phones are available (at the discretion of the client’s Case Manager) at assigned times.
  •  Vitamins or food items will not be allowed. The medical department will supply vitamins as needed.
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